21 Mar
21Mar

Automation, AI, ML, Agile, and other similar terms have completely redefined the digital transformation wave. Though all these techniques and technologies have their own significance, Automation over the years has provided a necessary boost to business operations and therefore has come a long way complimenting the Robotic Process Automation technology. 

At present, RPA is the future of business automation in enterprises with all the potential to drive human efficiency. Moreover, the added advantage of preventing risks and minimizing the costs involved are some of the potential reasons AI-driven RPA is blooming.  

Though RPA has huge potential to reveal, there are still many misconceptions surrounding the use of technology with “Robots being a threat more than opportunity” at the top. To workers, RPA may appear to be a job threat but it is actually an opportunity for the workforce as well as enterprises, leaving the most time-consuming and repetitive activities to RPA. Such a move will not only streamline jobs that can be worked without human intervention but can help fetch maximum business creativity from the workforce.  

Since we have been actively involved in Automation testing services for a long time, this blog will aim at highlighting the benefit AI-driven automation could bring to enterprises. The blog will underline the benefits of RPA, applications of AI in RPA, and the applications of AI-based RPA across industries.  

Let’s begin.  

Robotic Process Automation: The Definition 

Robotic Process Automation or RPA is an intelligent automation technique that allows organizations to integrate bots into a process and take over operations that were earlier worked by human employees. The process involves the use of technologies like AI and ML to imitate the human behavior of carrying out work. Nevertheless, the use of RPA can be classified into two different categories, mainly automation to carry routine office work and automation powered with AI. 

Benefits of RPA 

  • Low Coding Required: Since RPAs are configured to offer drag and drop features in their UI, it is easy to onboard. 
  • Frequent Cost Saving: RPA allows you to shift the labor-intensive jobs to robots thereby giving a chance to shift employees towards tasks that can drive more ROI. 
  • Improved Customer Satisfaction: With chatbots and digital workers taking on potential labor-inclusive tasks, the robots allow greater customer satisfaction.  
  • Better Employee Morale: Since RPA is meant to cut off any high-volume workload, it helps in developing a more positive and thoughtful outlook in employees. 
  • Accuracy & Compliance: As RPA with AI has the potential to mimic given commands and workflows, it can help yield the accuracy required to yield to compliance objectives and other regulatory standards.  
  • Reform Conventional Operations: RPA solutions are meant to work at presentation layer of the applications without causing any interruption to the underlying architectures. 

Applications Of AI-powered Robotic Process Automation  

RPA or Robotic Process Automation has dynamic potential to offer. Moreover, when it is paired with innovative solutions like AI and ML, it can be leveraged to any industry by allowing bots to mimic human interactions. And therefore, there are so many ways AI-powered RPA could help drive opportunities for collaboration, growth, and productivity.  

Some of the most powerful examples of AI and ML implementation in complex work environments include self-learning mechanisms that do not require human interaction to process subjects like data analytics and sentiment analysis. Also, machine learning can be leveraged to teach robots to process data rationally. On top of that, AI can even be used to reflect on human characteristics and drive more precision in tasks to yield solutions like big data, predictive analysis, and application interconnectedness.  

Thus, AI robots in industry have all the potential to classify, merge, and optimize data to determine patterns for better applicability and overall digitalization benefits.

Read more:    Why You Need To Bring AI Into RPA?

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